Your Questions, Answered
FAQs
Have a question ? We are here to help.
Are your products CE-certified?
Yes, All Novaimed products meet strict CE certification standards for safety and quality.
How do I choose the right product for my needs?
Our product descriptions include key features and dimensions to help you decide. You can also contact us for personalised guidance.
Do you offer spare parts or accessories?
Yes, certain products have compatible accessories and replacement parts available. Check the product listing or contact us for details.
How should I care for my mobility equipment?
We recommend regularly cleaning with a damp cloth and storing items in a dry place. For foldable products, ensure all parts are securely locked before use.
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